ACWA Power’s world class ingenuity is driving innovative technology and digital transformation across our business, and is enabling us to meet our sustainability goals.
Using digital ingenuity to speed up energy transition
Digital transformation progress at ACWA Power during 2022
KPI
Description
Increase
Data assets
Number of KPIs, dashboards and reports implemented
x 2.6
Data streaming assets
Number of implemented specialised software in processing data (models, simulations, etc)
x 10.6
Net Promoter Score (NPS)
Metric to measure quality and satisfaction through surveys and questions, measured using eSupport service ticketing tool
4.7out of5
Digital people involved
% of people involved in digital transformation
x 1.08
Number of digital tribes activated
Communities of knowledge that facilitate applying the principles of digital transformation (agile, design thinking, UX) to different business domains like construction management, field operations, logistics, etc